Support Services in Gracemere
Looking for warm, dependable support services in Gracemere? You’re in the right spot. Rock Support Services is a Rockhampton-based, three-generation family-operated team providing NDIS, disability, mental health and everyday living support to people right across Central Queensland, including Gracemere, Yeppoon, Mount Morgan, Emu Park and surrounding suburbs.
We’re a registered NDIS provider, and we’ve built our team from people who genuinely care, folks from care, education, psychology and behavioural support backgrounds. We work with you, not for you, taking the time to understand your goals, your circumstances and the kind of support that actually fits your life.
Whether you’re a participant, a parent, a carer or a support coordinator looking for a reliable local provider, we’d love to hear from you.
Our Support Services
We offer a connected range of services, so the people we support can access everything they need from one familiar team.
NDIS Mental Health Support
Life can feel heavy sometimes, and having someone in your corner makes a real difference. Our mental health support focuses on practical, person-centred help, building everyday skills, reducing isolation, and walking alongside you as you work towards your goals.
Disability Support Services
We provide a broad range of disability support services across the Rockhampton region, focused on community participation and the development of independent living skills. Our aim is to empower the people we support to lead fulfilling lives, packed with the opportunities and experiences they deserve.
Supported Independent Living (SIL)
Our Supported Independent Living option helps participants live more independently with the right level of in-home support around them. We work closely with each person, their family and their support network to shape a living arrangement that feels safe, comfortable and right for them.
Child and Youth Support Services
Our child and youth services nurture the potential of young people through educational programs, social skills development and individualised care plans. We believe in empowering the younger members of our community to reach their full potential, at their own pace and on their own terms.
Garden and Lawn Care Services
Our garden and lawn care team takes care of the outdoor stuff so you don’t have to. We cover lawn mowing and maintenance, landscaping, hedge trimming and seasonal clean-ups, keeping your outdoor space neat and tidy all year round.
Cleaning Services
A clean home makes everyday life easier. Our cleaning team supports NDIS participants, carers and private households across the region with regular and one-off cleans, turning up on time, doing a thorough job, and treating your home with respect.
Person-centred from day one
Our approach is built around understanding your unique circumstances and goals. We take the time to listen, plan and adjust as life changes, because no two journeys look the same.
Values that guide everything we do
Our work is shaped by Spirituality and Social Justice, Compassion and Connection, Integrity and Professionalism, and Gender Sensitivity and Inclusion. These aren’t just words on a wall, they shape how we show up for the people we support and for our team.
An experienced, multi-disciplinary team
Our team brings together people from care, education, psychology and behavioural support backgrounds, giving us a real depth of knowledge and experience to draw on.
A genuine commitment to quality care
We’re a registered NDIS provider, and we hold ourselves to high standards in everything we do, from rostering and training to the way we communicate with families and support coordinators.
Rooted in community
Rock Support Services is a Rockhampton story. We’re a three-generation family-operated business, and we’re proud to be part of the communities we serve, including Gracemere.
Why Choose Rock Support Services
We’re not a big national provider with a fly-in, fly-out approach. We’re locally based, family-operated, and we live in the same communities we serve.
How to Get Started
Getting support in place doesn’t need to be complicated. We’ve made the process simple and stress-free.
Step 1: Get in touch
Give us a call on 0411 290 966 or fill in our contact form, whatever feels easier. Tell us a little about who the support is for and what you're looking for help with.
Step 2: Have a chat
We'll set up an initial meet and greet so we can get to know you, hear your goals, and talk through how we can help. There's no pressure, just a conversation.
Step 3: Get started
Once we're a good fit, services usually start within 72 hours of our initial meet and greet. From there, we'll match you with a support worker (or team) and get going.
Frequently Asked Questions (FAQ)
Yes, our team regularly supports participants and families in Gracemere. Because we're based in nearby Rockhampton, we're able to keep travel times short and rosters consistent for our Gracemere locals.
We can help you understand and apply for NDIS support. Our team will review your situation and your NDIS plan (if you already have one) to look at what's been approved and how we can support you. If you're not sure where to start, just get in touch and we'll point you in the right direction.
Yes. Our services are flexible and we can arrange sleepovers and short-term assistance. We do our best to fit around the times that work for you.
NDIS Support
We work with NDIS support services, and we guide our participants through the process of understanding and utilising their NDIS plans to the fullest. With our expertise, we ensure that you have access to the support and services you need to thrive.
We understand each individual’s journey is unique, and we’re committed to providing the personalised support you need to navigate yours. Contact us today to learn how we can help you or your loved ones live your best life.
TESTIMONIALS
Hear from those whose lives we've touched.
